Home Page

Frequently Asked Questions

Here is a current list of Frequently Asked Questions about the free Hot School Meal service at Twin Sails Infant School & Nursery


Q. Which year groups are entitled to a free school meal ?

A. All children in Reception, Year 1 and Year 2 are entitled to a free "hot" school meal. However, parents/carers will need to order this online with our food supplier at least one full week in advance. See our How to Order Page on this website


Q. How will parents know how much food their child has eaten ?

A. Our staff will look out for any children who are not eating "most" of their food and record this in a diary. If we have any concerns that a child is not eating, we will contact the parent/carer.


Q. Can you chose between the 3 different options on the menu each day ?

A. Yes. Each day there will be 3 options to choose from. Normally a meat dish, a vegetarian and 1 other dish. You are free to order different options on different days.


Q. What if my child doesn't like the meal ?

A. We will encourage the child to eat as much of the meal as they can. If very little is eaten we will record this and let parents/carers know. However, you may wish to discuss the food option you choose with your child, prior to ordering to minimise this from happening.


Q. Can I opt in and out of the free hot school meal service ?

A. Yes. You are completely free to take up hot school meals as and when you wish to. The system is completely flexible in that you can order as many or as few meals as you like. Some parents may want to order every day, some may want to order 3 times per week and some may prefer to order once in a while. All we ask is that all meals are ordered online with our food provider within the timescales required (at least one full week in advance).



  • Twin Sails Infant School and Nursery,
  • Blandford Road, Hamworthy,
  • Poole, Dorset, BH15 4AX
  • Telephone: 01202 672 377
VLE Login